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acules

HOW IT WORKS

From First Click to Treatment Abroad in 5 Simple Steps

Most patients go from first visit to departure in 2–4 weeks for elective procedures. Here is how the entire process works - from comparison to recovery.

Typical timeline: 2–4 weeks from first visit to departure for elective procedures

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STEP 1

Compare

Day 1

Use the Acules compare tool. Enter your procedure, home country, and destination preferences. Browse 500+ JCI-accredited hospitals filtered by procedure, country, patient rating, and cost range.

  • Select your procedure from 200+ options
  • Filter by destination: India, Thailand, Mexico, Turkey, Singapore, UAE, and more
  • Compare hospitals by accreditation, ratings, cost estimate, and surgeon profile
  • Shortlist 3–5 hospitals that interest you
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STEP 2

Shortlist

Day 1–2

After you browse, the Acules AI refines your shortlist based on your profile, risk factors, budget, and destination preference. You see a ranked list of 3–5 best-match hospitals with supporting rationale.

  • AI scoring factors in clinical outcomes, surgeon volume, and JCI tier
  • Your budget and destination preferences are weighted
  • Availability at your target dates is checked
  • You review the shortlist and can request more information on any hospital
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STEP 3

Free Consultation

Within 24 hours of request

Request a free consultation and a patient coordinator contacts you within 24 hours. The coordinator reviews your medical history, answers your questions, confirms the hospital recommendation, and prepares a detailed all-in cost estimate.

  • 30–60 minute video or phone call with a dedicated coordinator
  • Medical history review and suitability assessment
  • Hospital recommendation confirmed with specific surgeon
  • All-in cost summary prepared (procedure + travel + accommodation)
  • Any questions about safety, quality, or logistics answered
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STEP 4

Pre-Departure

1–3 weeks before travel

Your coordinator handles all pre-travel logistics: medical records are sent to the hospital, visa paperwork is guided, flights and accommodation are planned, and a travel itinerary is prepared.

  • Medical records compiled and securely transmitted to the hospital
  • Visa application guidance (India e-Medical Visa, Thai medical visa, etc.)
  • Flight timing recommendations (accounting for pre-op and recovery)
  • Accommodation booked near the hospital
  • Pre-operative instructions from the hospital conveyed to you
  • 24/7 coordinator contact confirmed
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STEP 5

Arrive & Recover

Travel + recovery period

Your coordinator supports you throughout your stay. Local on-ground assistance is available. After returning home, your coordinator helps connect you with local follow-up care.

  • Coordinator-arranged airport pickup and hospital admission
  • Local on-ground support available throughout your stay
  • Coordinator monitors your progress and is available for questions
  • Post-discharge: accommodation arranged until you are cleared to fly
  • Return home: coordinator connects you with your local physician for follow-up
  • 30, 60, and 90-day outcome check-ins

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